Penn State Industries respects your privacy and the security of your personal information. For this reason, we have updated our Privacy Policy (“Policy”) as of May 25, 2018. It describes how Penn State Industries Industries (“Penn State Industries”, “we”, “our”, or “us”) collects, uses and shares personal information when you access our website, contact us by phone, email, and chat or connect with us in any other manner, including in our social media channels. We periodically update this Privacy Policy and reserve the right to change the provisions of this Policy or our privacy practices at any time.
Your Consent
By providing personal information and/or non-personal information to us through the Site or through our customer service department in connection with our Site or Catalog, you are agreeing to let Penn State Industries collect and use your information as described in the Privacy Policy.
What is personal information?
Personal information means information that specifically identifies an individual person, such as name, mailing address, email address, phone number, or account number. It may also include other information about you, such as gender, date of birth, or other demographic information, or about your use of the Site, such as IP address or cookies, if that other information is linked to your personal information.
Collection of Your Information
Information you Provide to Us
Penn State Industries collects personal information that you provide to us. We may collect information (including name, billing and shipping address, telephone number, email address, transaction information and credit card information) when you:
• Place an order over the phone from our catalogs or on our website
• Add yourself to a product’s wait list on our website
• Return an item or make an exchange
• Request a catalog
• Create an account at pennstateind.com or checkout as a guest
• Sign up for Penn State Industries emails
• Are referred to us through a marketing promotion
• Provide a product review on our website
• Otherwise submitting personal information to us
Information from Other Sources
We also may collect information about you from third party sources. The information we collect from third party sources may include things like demographic information and purchase preference information. The third party sources may include public databases‚ social media platforms‚ data append services‚ data sharing cooperatives‚ and others.
Automated Information Collection
We also collect some of your information automatically when you visit this Site. For example, this Site collects your IP address, Internet Service Provider (ISP), login information, operating system, clickstream data and other online identifiers and records the pages that you visit and other information about your activity on the Site (e.g. Information you enter during the checkout process).
Like many other websites, we may use “cookies”, pixels/web beacons and other technologies to receive and store certain types of information. This information helps us customize your website experience and make our marketing messages more relevant, improve customer online shopping experience, help with fraud identification and to assist our customer service representatives in resolving issues customers may experience in completing online purchases. In order to provide the best customer experience possible, we also use this information for reporting and analysis purposes, such as how you are shopping our website, performance of our marketing efforts, and your response to those marketing efforts. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited. We may also work with third-parties providers who may use cookies on our Site. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. For more information about cookies, including how to set your internet browser to reject cookies, please go to www.allaboutcookies.org or www.networkadvertising.org.
Single Sign-On Services
We may also use single sign-on services that allow you to sign into this Site using your third-party social networking login credentials for accounts such as Facebook. This allows you to link your existing social network profile to your Site account. Once connected‚ you will be able to post content on the third-party website from this Site and interact with your friends from the third-party site(s). Any information or content that you post to the third-party website will be subject to that website’s own privacy policy. We may also access and use available information from your third-party social network profile‚ such as your name‚ location‚ profile picture and information‚ gender‚ list of friends‚ friends’ profiles or postings‚ email address‚ wall postings and news feed.
We also engage a third-party partner for the purpose of identifying users and delivering to them marketing on our behalf (i.e. email or direct mail). Our partners may collect information directly from your device, such as your IP address, device ID, email address, and information about your browser or operating system; may combine personal and non-personal information about you with information from other sources; and may place or recognize a unique cookie on your browser. This activity enables them to identify you to facilitate the delivery of marketing on our behalf. To opt out of third-party cookies, please go to this website.
Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including shipping, name and address verification, email distribution, market research, third party advertising and payment processing (to view PayPal's privacy policy, please visit https://www.paypal.com/privacy). We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Penn State Industries
Your Rights to Access and Control your Data
You have many choices about how your data is collected, used and shared.
If you would like to opt out of Penn State Industries promotional emails or receive fewer emails‚ please follow the unsubscribe link at the bottom of each such email or unsubscribe through our Email Preference Center or contact us at
If you do not want to receive mailings from other reputable companies and prefer that we do not share any information with these companies, please Contact Us. If you would like to opt out of receiving Penn State Industries catalogs‚ please contact us at one of the channels listed in the Contact Us section of our Site. So that we can be sure to identify you correctly, please provide us with your full name‚ the types of communications you would like to receive or not receive‚ and your contact information. For example,‚ if you would like to opt-out of receiving catalogs‚ make sure to include your mailing address in your communication to us. Because catalog mailings and promotional emails are planned in advance, please allow a reasonable time for your preferences to be processed. It may take up to 10 days to process your requests related to email. Please note that requested changes to the Mailing List may take up to eight (8) weeks to take effect, particularly if we are removing your name from our postal mailings. We may still contact you for transactional purposes such as customer service‚ product information‚ and more. We may also contact you with questions or information regarding your order‚ such as regarding order status‚ shipment‚ or refunds. To opt-out of direct personalized advertising on the Internet from Penn State Industries, please go Here.
We may retain your personal data even after you have made certain choices if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, or fulfill your request to "unsubscribe" from further messages from us. We also may also retain de-personalized information after honoring your request(s).
For E.U. Residents Only: If you are a resident of the European Union and you would like to take advantage of any of your rights under the EU General Data Protection Regulation (GDPR), such as your Right to Erasure (otherwise known as the “Right to be Forgotten”) please contact Penn State Industries customer service department and we will be happy to assist you.
How Penn State Industries Protects Personal Information
To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and that resides in our internal network. We are fully PCI compliant and our Site is protected by a firewall. We also do not store personal information on-site at Penn State Industries headquarters (e.g. no names, addresses, credit card information etc., is stored on site). We store all personal information, off site in secure data centers. We use these procedures to better safeguard your information. We also take reasonable steps to ensure that third parties who work with us to make the Site (including the software, applications and services provided on the Site) available to you agree to protect personal information that they must access in order to serve you and to honor your preferences about contacts you receive. However. Penn State Industries shall have no liability or responsibility for the privacy practices or other actions of any third-party service provider or any other third-party site or service that may be enabled within the Service.
When you send or otherwise transmit your sensitive information (such as your credit card number) to or though the Site, your sensitive information is encrypted and protected with SSL, the current industry-standard encryption protocol. One way to check to see if you are on a secure page is to check the URL or address of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with "https://" instead of "http://".
Our security and privacy policies are periodically reviewed and enhanced as required and only authorized individuals are permitted access to the information that you provide to us. We take physical, technical and administrative measures to safeguard against unauthorized disclosures of Personal Information, however; we cannot guarantee that these measures will prevent breaches of the integrity and security of our network and systems, or that Personal Information will never be accessed or acquired by unauthorized persons, notwithstanding the safeguards we have in place. Without limiting the terms of this Privacy Policy, you understand that we do not guarantee that your use of the Site and/or information provided by you will be private or secure and we are not responsible or liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Site. You also understand that any information provided by you or collected by us or our agents in connection with your use of the Site will be used in the manner described in our Privacy Policy. Please do not use the Site if you do not agree to the terms and conditions described in this section.
Privacy of Children
Protecting the rights of children is very important to Penn State Industries. Our website is not intended for use by children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If you are under the age of 18, you may only use pennstateind.com with the help of a parent or guardian.
Additional Security
We also ask customers to carefully review their accounts and immediately report any unexpected activity to us and their issuing bank or credit card company. We ask all our customers to take measures to help protect information in their online accounts, including the following:
Visitors from Outside of the United States
The Service is hosted in the United States. If you are visiting the Service from outside the United States, your information may be transferred to, stored and processed in the United States in accordance with this Privacy Policy and applicable US laws. Please note that data protection and other applicable laws of the United States may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. By using the Service, you consent to transfer of your information to our facilities as described in this Privacy Policy.
If you have any questions about security of the Site, please contact us.
We may disclose your personal information
Your California Privacy Rights
Use the search box to find products
On the homepage you'll see the search box at the top of the screen, just under the 'Woodturning', 'Dust Collection' and 'Shop Tools' category names. Next, type key words or phrases in the search box. Examples: 'slimline pen kit' or 'chisel' Click on the yellow 'FIND' button.
Your search will return a list of products that meet your search criteria. Click on any item in the search list to go to the in-depth product information page.
Please Note: You have the ability to narrow down your results by clicking on the links on the left hand side of page that under 'Filter by Category', 'Filter By Price', etc.,
Once you have arrived at the product information page, you may select the quantity you'd like to purchase. If the product you're viewing has Quantity Pricing, the Quantity Pricing options will appear in a box next to the stated price. Add the product to your Shopping Basket by clicking the yellow "Add to Cart" button.
When you are done shopping, click the 'Checkout' button. If you want to continue shopping at this point, you can click 'Continue Shopping' where you'll be sent back to the last page you viewed.
We've provided multiple ways for you to find and shop for products from our on-line store.
Browse through the Categories on the left hand side of the page
Use the links on the left hand side of the page to narrow down to the categories and products that you'd like to buy. We've organized the categories to make them as easy as possible to find what you're looking for.
To go back to the home-page, simply click on the Penn State Industries logo at the top of the page.
Shop the Product item code with our 'Quick Order' tool
Find a product in the Penn State Industries catalog that you would like to purchase online. Next, locate the product's item number below its description. With this information you can now use the Quick Order Box at the top of the page.
There are three easy steps to using the Quick Order box:
We make every effort to stock the products listed in our catalog. However, periodically some of the products in our on-line store may be discontinued, out of stock, on backorder or new (i.e., coming soon) and not available for immediate purchase.
If an item is out of stock, on backorder oris coming soonwe'll let you know on the product information page. Either an item will be "In Stock - Ready to Ship" or if it's out of stock, on backorder or is coming soon we will let you know that it's "Out of Stock" along with an estimateddate of when the item will be back in stock.
We've made it easy for you to be notified when an item is back in stock with our "Wait List" feature.Once you jointhe wait List for an out of stock item, you'll emailed as soon as that item is back in stock.
To join the waitlist for an out of stock item, just go to the product information page for the out of stock item. Then click the "Out of Stock - Join the Waitlist!" linkabove the product name. Then, just type in your email address and click the "Notify Me" button. You'll then be added to the waitlist for the product and will be emailed as soon as that item is back in stock.
You can browse and buy from the full Penn State Industries catalog right here.
Shop our Interactive Catalog Online now
If you have our print catalog and you know the page number of the item you want, just go that page on-line and click on the item (or item number) to buy it. To navigate the Interactive Catalog Online, click on the "Previous" and "Next" buttons. Use the "Select Page" Drop-Down Menu to jump to a specific page. Click on the "Enlarge" button to zoom in on the page. After buying an item, click on the "Back" button until you return to the on-line catalog page you were on. Click the "Cart" button to see your shopping cart and return to the store.
If you would like to receive our free print catalog in the mail click here
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Penn State Industries Mobile Messaging By subscribing to Penn State Industries mobile messages, you agree to receive recurring autodialed marketing messages to the telephone number used at the time of opt in. Message frequency may vary. Message and data rates may apply. Consent is not required as a condition of purchasing any goods or services. Terms & Conditions are subject to change. The mobile carriers are not liable for delayed or undelivered messages. |
| You can view our privacy policy by clicking here |
Online prices and selection generally match our online catalog, but may vary. Prices and offers are subject to change.
